Terms & Conditions

Creekside Apiary – Bee Removal & Apiary Services

Effective Date: March 12, 2026

Welcome to the Creekside Apiary website. By using this website or scheduling services with Creekside Apiary, you agree to the following terms and conditions.

1. Services

Creekside Apiary provides services including, but not limited to:

• Live bee removal

• Swarm removal

• Bee relocation

• Apiary services

• Sale of bees, nucleus colonies (nucs), honey, and other bee-related products

All services are performed with the goal of safely removing and relocating bees whenever possible.

2. Refund Policy

Due to the nature of live bee removal, all service payments are generally non-refundable once work has begun.

If a cancellation is requested before a technician travels to the job site, a full refund may be issued.

Once a technician has arrived at the property or work has started, refunds are not available because time, travel, and labor have already been committed.

If a bee colony relocates or leaves naturally before the scheduled service, the appointment will be cancelled and no charge will apply.

3. Bee Behavior Disclaimer

Bee removal involves live animals and natural behavior. While every effort is made to remove the entire colony, Creekside Apiary cannot guarantee that bees will not return in the future.

4. Property & Structural Access

Bee colonies may be located inside structures such as:

• Walls

• Soffits

• Roofs

• Sheds

• Trees or other structures

Accessing the colony may require cutting drywall, siding, soffit, or other materials.

While reasonable care is taken during removal, Creekside Apiary is not responsible for cosmetic repairs or restoration of building materials after access has been made.

5. Bee, Hive & Bee Product Sales

All sales of bees, nucleus colonies (nucs), hives, honey, wax, or other bee products are final once they leave our property.

No refunds or returns will be issued after pickup or delivery.

Bee livestock sales are final.

6. Safety & Liability

Bee removal can involve working with defensive colonies, ladders, protective equipment, and specialized tools.

Customers and bystanders must remain at a safe distance during removal operations.

Creekside Apiary is not responsible for injuries caused by bees that occur before, during, or after removal operations.

7. Photos & Video

Creekside Apiary may take photographs or video recordings during inspections, bee removals, or other services for documentation, training, educational purposes, or promotional use.

These images or recordings may include bee colonies, removal processes, honeycomb structures, and general work areas.

By scheduling service with Creekside Apiary, customers grant permission for photographs or video taken during service to be used for business purposes, including website content, social media, educational material, and marketing.

Creekside Apiary will make reasonable efforts not to include identifiable images of homeowners or occupants without permission.

8. Website Information

Information provided on this website is for general informational purposes. While we strive to keep all information accurate and up to date, Creekside Apiary makes no guarantees regarding completeness or accuracy of website content.

9. Service Area

Creekside Apiary primarily serves areas of North Florida including:

• St. Augustine

• Palm Coast

• St. Johns County

• Flagler County

• Putnam County

Service availability may vary depending on location and conditions.

10. Contact Information

Creekside Apiary – North Florida Bee Rescue
Licensed & Insured Bee Removal

📞 Phone: 386-506-7484